Terms of Service — Calibrate CRM

Last updated: April 10, 2026

1. Acceptance of Terms

By accessing or using Calibrate CRM ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Calibrate CRM is a B2B customer relationship management platform that enables sales teams to manage contacts, deals, and communications. The Gmail and Google Calendar integration allows users to connect their Google accounts to synchronize email conversations and calendar events with CRM records.

3. Account Registration and Security

You are responsible for:

• Maintaining the confidentiality of your account credentials and API keys
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that your use of the Service complies with all applicable laws and regulations

4. Google Integration Terms

By connecting your Google account to Calibrate CRM, you authorize us to access your Gmail and Google Calendar data as described in our Privacy Policy. You represent and warrant that you have the authority to grant this access.

Your use of the Google integration is subject to Google's Terms of Service and Privacy Policy. You can revoke our access at any time via this service or through your Google Account settings.

5. Acceptable Use

You agree not to:

• Use the Service to send spam, unsolicited emails, or any communications that violate applicable law
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Circumvent any rate limiting, security measures, or access controls
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service in any way that could impair or overburden our systems
• Violate any applicable local, state, national, or international law

6. Data Ownership

You retain ownership of all data you submit to the Service, including email content and calendar data accessed through the Google integration. We do not claim ownership of your data. You grant us a limited license to process your data solely to provide the Service.

7. Tenant Responsibilities

Company administrators ("Tenants") are responsible for:

• Managing user access within their organization
• Ensuring their users comply with these Terms
• Safeguarding their API keys and promptly revoking compromised credentials
• Obtaining necessary consents from their users for data processing

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to perform maintenance, updates, or modifications to the Service at any time.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Calibrate CRM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will cease and your data will be handled according to our Privacy Policy.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated at least 30 days in advance via email to registered account administrators.

12. Contact

For questions about these Terms, contact us at:
Email: privacy@calibratecrm.com
Website: calibratecrm.com